Jessica Austin is a personal leadership development facilitator and cross-cultural consultant with 20 years of US and Pan-European experience. She lives a wonderfully balanced life, prioritizing time at home with her young children, facilitating personal development, and training coaches as a leader of The MMS Worldwide Institute team, as well as providing executive coaching services for leaders at large multinational organizations.

Her background includes 10 years as an employee in HR HQs for Microsoft and Deloitte, 10 years leading people and virtual teams in Director and Senior Management roles, and 4000+ hours coaching and training people around the world.

She holds a degree in Psychology and Education (Cum Laude honors degree), and was Microsoft’s Global Learning & Development team’s in-house Master Facilitator for three years (2012-2014). In this role she coached 75 leaders and managers in a virtual 1-1 environment, and travelled to 20 countries to deliver 100+ days of management skills training (Belgium, Denmark, England, Estonia, Finland, France, Germany, Ireland, Israel, Italy, Jordan, The Netherlands, Poland, Russia, South Africa, Spain, Sweden, Switzerland, Turkey and the Global HQ in the US). Jessica also delivered Train The Trainer (TTT) programs, where she role-modeled, trained, assessed and certified facilitators and coaches to deliver Learning & Development services world-wide. In 2015 Microsoft awarded Jessica with an Excellence in Facilitation Award in appreciation of her strong performance.

Before Microsoft, Jessica held Director and Senior Management level positions for 10 years at Deloitte (a “Big 4” professional services firm) and at The Rotterdam School of Management, Erasmus University (a top 10 European business school). In these roles she managed people and developed teams in the Netherlands and virtually across Europe.

She was honored to receive the Global Passport Trainer of the Year Award in recognition of her top quality training and coaching provided to leaders on behalf of Crown Relocations in 2011.

Her clients come from more than 50 countries worldwide, and work at companies in various industries including: American Medical Systems, Bolton Adhesives, Crown Relocations, Elsevier, London Business School, Microsoft, Oracle, Skype, The MMS Worldwide Institute, The Rotterdam School of Management, Erasmus University, Unilever, Urenco, Yale School of Management and more.

I started my working career as a trainee at a bank after several years as a law student in Leiden. After several jobs in and out of this bank, I started as a pension and insurance specialist. Later I switched over to a small private bank and became manager at their insurance company. During my period in the financial industry I found out that my real passion is working together with people. I was really interested in what drives people and what makes them successful. I also learned from my colleagues that I was good at coaching and energizing them. I realize that I had to do something with that passion, so I started the MMS Coach training.

Since a few years now I have been active as a Career coach, an Executive coach and as a Team coach. With my long time experience, both as an employee, an entrepreneur and a manager, I hope that I can help people to find their passion and purpose in life and let them realize that we all have talents.

My vision and mission
After I got out of service at the bank I learned that it is very difficult for people who are fifty plus and lose their job to find a new one. Also a lot of people who have this age lose their motivation to do their work.

I can help those people by vitalizing them. Important is find out what your strengths are and not emphasize what your weaknesses are. Focus on your talents and get them even better. Believe in yourself, don’t always compare with others. You are unique and show it. Age is an advantage, not a disadvantage! Also when you are 50+ there are a lot of things you can achieve and I will help and support you to reach those goals.